Foundation

This course teaches how to work, lead, and collaborate in a fully digital environment. Participants fol-low a practical learning model based on the Digital Driver’s License (5 steps), building the key skills needed to operate effectively in a paperless administration.

• The fundamentals of digital compliance, based on digital case processing and formal communica-tion
• Secure handling of digital documents and archives
• Working smart, including informal communication and decision flows
• Mobile work
• Managing transparency, accountability, reporting, and compliance