African paperless ministry

Digital transformation for ministries, done in weeks

A paperless ministry for smarter governance in the digital age
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The challenge

A paperless ministry for smarter governance in the digital age

Imagine a government ministry where stacks of paper no longer slow down processes.

Where decisions move faster, collaboration happens in real time, and transparency is built into every step.

This is the vision of a paperless ministry—and it's already a reality in countries like Denmark, which has been ranked #1 in the UN E-Government Survey since 2018.

The benefits of going paperless

Efficiency: Reduce the time spent managing documents, approvals, and correspondence.
Compliance: Ensure regulatory adherence with built-in audit trails and secure access controls.
Agility: Respond quickly to policy changes or urgent issues with real-time updates.
Sustainability: Cut down on paper use, printing, and storage—supporting green government goals.
The solution

The paperless ministry

The Paperless Ministry solution is built on the proven digital platform used in Denmark, where nearly all ministries operate on the same standardized system. This shared platform enables ministries to deploy and implement a fully digital, end-to-end solution in just a matter of weeks. For example, in Denmark, newly established ministries are typically digitized within only three weeks.

Most recently, Kenya’s Ministry of ICT completed its transition from a paper-based to a fully paperless operation in just 10 weeks.

What is a paperless ministry?

A paperless ministry replaces traditional paperwork with fully digital workflows. From internal memos and meeting notes to case handling and decision-making, every task is managed through a secure, centralized platform. The goal? Streamlined processes, reduced bureaucracy, and better service for citizens.

Experience

The result

Inspired by Denmark's digital success

Denmark is a global leader in digital governance. A key driver of this success has been the F2 platform, provided by cBrain, which helps ministries work smarter by unifying communication, documentation, and workflows in one user-friendly environment. Ministries that once relied on physical folders and manual tracking now operate with real-time collaboration, automated records management, and cloud-based access—anytime, anywhere.

The Danish model shows that going paperless is more than a tech upgrade—it's a cultural shift. It rethinks how public administration works, leading to:

  • Faster decision-making
  • Improved cross-departmental collaboration
  • Higher transparency and accountability
  • Lower environmental impact

Want to know more?

Looking to promote sustainable development in Africa? Look no further than the UNDP Resilience Hub for Africa!

We believe in the power of collaboration and are committed to working with local communities, governments, and organizations to co-create innovative solutions that address the unique challenges faced in the region.
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